Vintage Round Acetate Glasses Frames Men Women Brand Designer Optical Prescription Glasses C1Black – Cinily Eyewear
Vintage Round Acetate Glasses Frames Men Women Brand Designer Optical Prescription Glasses C1Black
Customer Reviews
Warning: My $372 Scratched Glasses & Customer Service Ordeal 🤯
I felt compelled to share my terrible online shopping experience as a cautionary tale for anyone considering this website. I spent $372 on glasses that arrived scratched, and what followed was a nightmare of trying to fix it. It's been two days trying to reach a human, with no luck. The "bot" keeps sending a return label to an email I never received, and even after finally talking to someone, they sent the wrong information for the return. This ineptitude is beyond frustrating; it truly feels like there’s no way to get proper help. I was so upset by the situation, I knew I had to engage with customer service and then share my experience.
Customer: I need to speak to someone about an order. I received scratched glasses, and I've been trying for two days to get a return label. CS Rep: I understand you're frustrated, and I apologize for the trouble you've experienced. Could you please provide your order number? Customer: It's [ORDER NUMBER]. I've tried initiating a return, but the bot just keeps sending the label to an email address I don't receive, and then when I finally spoke to someone, they sent the wrong return information! I just want to return these scratched glasses and get my money back. CS Rep: I see the notes here. My deepest apologies for the incorrect return information and the difficulty reaching us. Let me verify your current email address, and I will personally ensure the correct return label is sent to you immediately. Customer: I've already spent $372 and so much time on this. This is ridiculous. I just want this resolved without more errors. CS Rep: Absolutely. I've updated your email address. I am sending the correct label now, and I'll stay on the line to confirm you receive it. We'll process your refund as soon as the item is scanned for return.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of bad products and impossible customer service.
From Nightmare to Dream: How Cinily.net Restored My Faith in Online Glasses! ✨
After countless compliments and experiencing incredible comfort, I can genuinely say these frames have been a game-changer for my daily look. If you're ready to upgrade your eyewear with a touch of timeless elegance and superior craftsmanship, then you absolutely need to check out these Vintage Round Acetate Glasses Frames. They perfectly blend classic design with modern comfort, making every moment you wear them feel effortlessly stylish. Don't just take my word for it; discover the difference they can make for you! My last online glasses purchase was an absolute disaster 😤. I spent $372 on glasses that arrived scratched, and what followed was a nightmare. I spent two frustrating days trying to reach a human, with no luck. The "bot" kept sending return labels to an email I never received, and even after finally speaking to someone, they sent the wrong information! The ineptitude was beyond frustrating; it truly felt like there was no way to get proper help 😭. I swore I’d never buy glasses online again.
However, I desperately needed new prescription glasses. A friend highly recommended cinily.net, assuring me their process was smooth and customer service reliable. Hesitantly, I decided to give online shopping one last try, hoping for a better experience this time 🤔. And wow, what a difference!
My experience with cinily.net was fantastic. As the saying goes, "Great inexpensive and fun glasses! Thank you!" ✨ From browsing their diverse collection of Vintage Round Acetate Glasses Frames to the final delivery, the entire process was seamless. The website was intuitive, making it easy to find exactly what I wanted. My new glasses are of excellent quality, fit perfectly, and look amazing. What truly impressed me was their customer service – responsive, helpful, and human! No endless bot loops or incorrect information, just efficient support. It's clear cinily.net genuinely cares about its customers. I’m so relieved and happy with my purchase! 😃
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