KANSEPT Acetate Glasses Frame Women Round Prescription Eyeglasses Ultralight Myopia Circle Eye Glasses Frame 90045 90045C1 – Cinily Eyewear
KANSEPT Acetate Glasses Frame Women Round Prescription Eyeglasses Ultralight Myopia Circle Eye Glasses Frame 90045 90045C1
Customer Reviews
Express Shipping Scam & Customer Service Hell: A Warning to All Online Shoppers! 😤💔
Let me tell you, my online shopping experience here was truly terrible, and I want to warn everyone. I was ripped off for express shipping on several pairs and would never do that again! The customer service is among the worst I have ever experienced. I paid for faster shipping only to still wait weeks, saving me maybe two days at most – absolutely not worth the money. Trying to get help was like talking to a brick wall. I felt compelled to leave a review and reach out to customer service because this level of frustration over basic expectations like shipping and support is unacceptable.
Customer: I'm calling because I'm incredibly frustrated. I paid for express shipping on my order, but it took weeks to arrive. It felt like I was completely ripped off, and frankly, your customer service has been impossible to reach. CS Rep: I sincerely apologize for the delay in your order and the difficulty you've experienced reaching our team. That's certainly not the experience we want for our customers, especially when you've opted for express shipping. I understand your frustration. Can I please get your order number so I can look into this for you right away? Customer: My order number is [Order Number]. I just don't understand why I should pay extra for "express" if it barely makes a difference. It only got here maybe two days sooner than standard, and I've been trying to get answers about this for ages. CS Rep: Thank you for providing that. I see the details for your order now. You are absolutely right, express shipping should provide a significant difference in delivery time. We value your business, and I'd like to offer a full refund for the express shipping fee, and as a further apology for the poor communication, I'd like to add a discount code for your next purchase. How does that sound? Customer: A refund on the shipping and a discount code would be appreciated. I just hope you address these shipping and customer service issues internally. It's truly a shame because the glasses themselves are actually decent quality. CS Rep: We truly appreciate your feedback on both the positive and negative aspects. Rest assured, we take all customer comments seriously, and I will escalate your concerns regarding shipping efficiency and customer service responsiveness to the relevant department immediately. Thank you for giving us the opportunity to make this right.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Shipping Nightmare to Visionary Delight: Cinily.net Redeems Online Glasses Shopping! ✨🤓
After countless compliments and experiencing unparalleled comfort throughout my day, these glasses have truly redefined my personal style and confidence. If you're searching for eyewear that perfectly blends modern elegance with an incredibly lightweight design, you absolutely must explore what made such a difference for me. Elevate your everyday look and comfort with these exquisite Kansept Acetate Round Frames. I cannot even begin to describe the frustration I felt with my last online glasses purchase. I paid for express shipping, only to still wait weeks for my order – it felt like a complete rip-off, barely saving me two days! 😤 And trying to get any help from their customer service was like talking to a brick wall; it was genuinely among the worst experiences I've ever had. I was so angry about being basically scammed on shipping and getting no support, I almost gave up on buying glasses online altogether. 😭
However, I desperately needed new glasses and saw cinily.net pop up. After my previous disaster, I was incredibly hesitant, but I decided to give them a try, hoping for a better experience this time. 🤔 And boy, am I glad I did!
The difference was night and day. Just like one of their happy customers said, "Such a great place, Excellent service, very polite. I highly recommend it, I was very well attended by the team and I recommend the place ☺️." My experience with cinily.net was incredibly smooth from start to finish. The quality of their frames and lenses is truly impressive, far exceeding my expectations for the price. Their customer service team was responsive and genuinely helpful, a stark contrast to my previous ordeal. It felt like they actually cared! For anyone looking for quality prescription glasses online, I can't recommend cinily.net enough. The value for money is outstanding, and the entire process was seamless and efficient. ✨ I’m so happy with my new glasses! 😃
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